Operations Executive

Manufacturing / Operations

About the Employer

Job Description

WE ARE HIRING

OREL IT is a global technology company that pushes the boundaries of cutting-edge software development, AI, data science, cloud computing, IT outsourcing, and UI/UX. We inspire the next generation by redefining knowledge delivery and skill enhancement. As Sri Lanka's largest IT employer, OREL IT is dedicated to shaping tomorrow's technology landscape.

OPERATIONS EXECUTIVE – OREL BPO

RESPONSIBILITIES

  • Support day-to-day operations by coordinating with internal teams and external stakeholders.
  • Assist in resolving operational queries and escalate issues when necessary.
  • Ensure all tools and systems are accurately configured to meet operational requirements.
  • Conduct basic checks to validate the quality of deliverables before processing.
  • Participate in team meetings and help gather necessary documentation and approvals.
  • Monitor process adherence through regular follow-ups and assist in internal audits.
  • Follow company policies and actively contribute to the smooth functioning of operations.

REQUIREMENTS

  • Bachelor's degree in Business Management, Operations, IT, or equivalent.
  • 1–2 years of experience in operations, BPO/KPO, or administrative roles (freshers may be considered based on skillset).
  • Good communication skills in English (verbal and written).
  • Familiarity with tools like JIRA, Redmine, or similar project/task trackers is an advantage.
  • Detail-oriented with strong organizational and multitasking skills.

By submitting your application, you agree that your CV and any other personal information provided will be stored securely in our system for a period of six months. This retention period allows us to consider you for current and future opportunities. If you agree to this retention period, please submit your application.

Please indicate the position in the subject line of the email.

Forward your CV with names and contact details of two non-related referees to - [email protected]

We will correspond only with the shortlisted applicants.

“OREL IT is an Equal Opportunity Employer.”