Job Description
MANAGER
HUMAN RESOURCES (FEMALE)
(COLOMBO)
FOR OUR CLIENT!
KEY RESPONSIBILITIES
- Lead the full HR lifecycle: recruitment, onboarding, performance management, engagement, and exits
- Administer and oversee HRIS systems and monthly payroll (EPF/ETF/gratuity/statutory reporting)
- Drive talent acquisition for voice, non-voice, risk, and data analytics teams
- Ensure compliance with Sri Lankan labour laws and client-side HR protocols (e.g., AML/CFT screening)
- Handle grievances, disciplinary actions, and build a positive and inclusive work culture
- Report on HR analytics: turnover, attendance, KPI adherence, and training effectiveness
CANDIDATE PROFILE
- A Degree in HRM or Business Admin; CIPM / PQHRM / MBA in HR is a strong advantage
- 5+ years of HR experience, with 2+ years at managerial level in a BPO/ITES/FinTech environment
- Hands-on experience in HRIS & payroll processing
- Proven track record in high-volume talent acquisition
- Strong knowledge of Sri Lankan labor law and HR compliance practices
- Excellent communication in English and Sinhala (Tamil/Hindi is a plus)
- High ethics, resilience, and ability to lead with both empathy and authority
0704 444 061
0112 869 264
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