Job Description
F&B Team Leader
Key Responsibilities
- Supervise daily shift operations & ensure compliance with all F&B policies and brand standards.
- Ensure cleanliness and hygiene standards in all assigned outlets are met and maintained.
- Responsible for food & beverage stock control.
- Supervise service of the team and actively interact with Travelers.
- Encourage and empower team to provide excellent service.
- Effectively respond to all Travelers’ feedback and queries.
- Actively involved in setting department targets and objectives and achieving them.
- Coach individual Crew members to develop their skills to maximize performance.
Requirements
- Minimum 2-3 years of experience in a similar role, preferably in a resort.
- Strong leadership and communication skills with the ability to guide and motivate a team.
- Excellent interpersonal skills and a guest-focused attitude.
- Ability to perform well under pressure in a fast-paced, dynamic environment.
- Knowledge of POS systems and basic computer literacy.
- Good command of English; additional languages are an advantage.
- Ability to work well under pressure.
