Business Solution Engineer/Senior Business Solution Engineer
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
Job Role
- Work closely with business partners to understand requirements and propose effective and practical solutions.
- Elicit and document high-level and detailed requirements, including functional specifications, use cases, workflow diagrams, and maintain these throughout the project lifecycle.
- Engage with stakeholders across levels, demonstrating strong public relations (PR) and interpersonal skills to align on needs and expectations.
- Facilitate business process redesign, roadmap planning, gap analysis, and develop proofs of concept (PoC) where necessary.
- Design and document UI, functional and non-functional requirements, and system integration requirements.
- Participate in and facilitate review meetings, requirement walkthroughs, and coordinate across teams to manage QA and UAT testing.
- Very good working knowledge of API management and integration of 3rd party applications using API's (JSON & SOAP).
- Contribute to the implementation of core insurance systems, ensuring full alignment with business and technical requirements.
- Manage and track requirements, changes, and approvals throughout the project lifecycle to ensure traceability and compliance.
- Support product configuration, including forms and rules configuration, within enterprise platforms.
- Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications.
- Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor.
- Proactively identify and resolve customer satisfaction issues, ensuring a high-quality experience.
- Support project planning, estimation, and execution for solution delivery.
- Monitor progress and risks, ensuring that deliverables meet quality and timeline expectations.
Job Pre-Requisites
- Minimum of 3–5 years of relevant experience.
- Bachelor’s degree in IT, Computer Science, Engineering, Business, or a Diploma/Higher Diploma in IT.
- MBA in IT or MSc in Computer Science would be an added advantage.
- Experience in the General Insurance domain is an added advantage.
- Strong analytical and presentation skills with a flair for out-of-the-box thinking.
- Ability to work independently and take ownership of assigned projects.
- Excellent command of the English language.
- Positive attitude and a can-do mindset.
- Strong team player with collaborative skills.
If you believe you are the right person we are looking for, forward your complete resume together with contact numbers and the names of two non-related referees to reach us within 10 days of this advertisement by email to [email protected] (State the position applied on the subject line).
