Dynamics 365 Business Central Functional Consultant
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
KEY RESPONSIBILITIES
- Scoping of Non-Development CRs: Lead client discussions to understand business change requests such as training needs, new company setups, ISV integrations, and configuration packs, translate business requirements into functional documents.
- CR Estimation & Handover: Collaborate with technical teams to estimate time and effort, clearly define functional assumptions and scope boundaries, provide the Account Manager with formal scope and estimates for quoting.
- Delivery of Non-Development CRs: Coordinate and deliver training sessions, manage functional configurations and setup activities, ensure deliverables are completed and logged for support/closure.
- Support & Escalations: Act as a senior SME for L2/L3 functional support issues, liaise with clients to confirm issue understanding and guide technical troubleshooting when needed.
- Best Practice Reviews (Functional): Review client setups (posting groups, dimensions, user roles, permissions) and deliver improvement reports, advise clients on functional use of standard features vs. customizations.
QUALIFICATIONS
- Strong CR documentation and estimation experience.
- Hands-on configuration and training delivery capabilities.
- Capable of acting as a bridge between business needs and technical feasibility.
- 3-5 years’ experience on the same domain.
Submit your resume to [email protected]
One Billion Tech (Pvt) Ltd
3rd floor, No 61, Janadhipathi Mawatha, Colombo 01
Tel: 011-7112191
www.billiontech.com
