Job Description
Lanka Jathika Sarvodaya Shramadana Sangamaya (Inc)
Sarvodaya, the premier voluntary social development organization in Sri Lanka immediately requires dynamic, self-motivated and service-oriented person to fill the following vacancy.
Vacancy:
Receptionist
Unit:
Administration
Organization:
Sarvodaya Shramadana Movement
Responsibilities:
- Greeting and welcoming visitors in a professional and friendly manner.
- Managing incoming calls and redirecting them appropriately.
- Maintain a presentable and organized reception area.
- Making and answering incoming calls from different stakeholders and providing information about the services.
- Maintaining call logs and updating information in the database.
- Assisting the division in sending faxes.
- Keeping record of the incoming and outgoing faxes.
- Informing the relevant department regarding the incoming faxes.
- Participating in and supporting for national, religious, spiritual, and cultural events organized by Sangamaya.
- Performing any other duties assigned from time to time by the Executive Director or as instructed by the Board of Directors of the Sarvodaya Sangamaya as needed.
- Adhering to the goals, principles, and values of Sarvodaya movement.
- Following the policies, procedures, and regulations of the Sangamaya and observing the philosophy and purpose statement of Sangamaya.
Accountability:
- Handling incoming visitors and phone traffic effectively.
- Creating strong customer relationships – Going above and beyond for each guest.
- Maintaining a warm friendly environment.
- Maintain high accuracy and timeliness in all tasks entrusted.
- Maintain high discretion and confidentiality in handling sensitive information.
Key Qualifications:
- Advance Level – 3 passes.
- A diploma or certificate course in public relations will be an added advantage.
- 3-4 years’ experience in a similar capacity.
- MS Office Application Knowledge.
- Age – Below 35 Years
- Remuneration – LKR 40000
Applications with complete Bio-Data and names, address and contact telephone numbers of two non-related referees and the contact telephone numbers of the applicant should be forwarded on or before 15th July 2025 through email ([email protected]) to reach the Paurushodaya Division.
