Software Support Engineers

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

WE’RE HIRING

Software Support Engineers

Location: Colombo, Sri Lanka (On-site)
Full-time | Immediate Start

EmetSoft (Pvt.) Ltd. is a leading Sri Lankan software company contributing to the country’s digital growth since 1989 through ERP innovation and national-level solutions. We’re looking for energetic and dedicated Software Support Engineers to strengthen our implementation and support team.

Key Responsibilities

  • Provide technical support and troubleshooting for ERP modules (Finance, HR, Payroll, Inventory, etc.)
  • Assist in software implementation and training for clients
  • Respond to support tickets and coordinate with development teams
  • Perform QA testing, UAT, and system documentation
  • Ensure timely resolution and client satisfaction

Required Qualifications

  • Degree or Diploma in IT / Computer Science / Software Engineering or a related field.
  • Good analytical and communication skills
  • Ability to work independently and collaboratively
  • Experience with ERP systems, QA, or software support is an added advantage (Those without experience can apply for a trainee or intern position)

What We Offer

  • Opportunity to work on real-world ERP systems across public and private sectors
  • Exposure to mission-critical digital transformation projects
  • A dynamic and growth-oriented work environment
  • Competitive salary based on qualifications and experience

How to Apply

Fill in the online application form here: https://forms.gle/2wAnDuYNEbSkyXha8
Application Deadline: July 17, 2025
Only shortlisted candidates will be contacted.

For more about us: www.emetsoft.com, https://www.linkedin.com/company/emetsoft