Administration Assistant

Administration / Secretarial

About the Employer

Job Description

About Us

MediPlace is Sri Lanka’s first digital healthcare platform focused on serving the Sri Lankan live abroad through accessible, culturally relevant, and compassionate telemedicine services. We bridge overseas clients with local doctors, counsellors, labs, and wellness partners through remote-first, tech-enabled coordination.

Key Responsibilities

  • Manage the operation calendar, meeting schedules, and internal communications
  • Maintain and update documentation, team records on Monday.com & Google Drive
  • Organize internal and external meetings, follow-ups, and reporting timelines
  • Assist in coordinating provider onboarding processes (doctors, labs, counsellors, etc.)
  • Track recruitment and registration progress for providers and service partners
  • Compile weekly
  • Draft task summaries, minutes of meetings, and internal updates
  • Support incident tracking and provider feedback documentation
  • Coordinate calls and documentation between internal departments (HEAL, Tech, HR)
  • Assist with WhatsApp/email responses for provider inquiries and onboarding
  • Support HEAL campaign coordination and launch schedules
  • Assist in drafting agreements, follow-up emails, and SOP documentation

Requirements

  • Diploma or higher diploma in Healthcare/Business Management or equivalent
  • 1+ year experience in admin/coordination role (healthcare background preferred)
  • Technical skills: Proficiency in Google Workspace, Microsoft office and remote collaboration tools
  • Language proficiency: Strong communication skills in English, Tamil, and Sinhala (preferred)
  • Professional attributes: Punctuality and strong communication skills, Ability to multitask, follow through, Problem solving, Customer support and maintain confidentiality

What We Offer

  • Flexible Work Environment: 80% remote with occasional onsite work
  • Mission-Aligned Culture: Join a compassionate, purpose-driven healthcare initiative
  • Learning & Growth:
    • Exposure to healthcare operations, patient systems, and digital workflows
    • Mentorship by experienced healthcare and tech professionals
    • Potential pathway into project coordination, health facilitation, or content planning

How to Apply

Send your updated resume within 15 days of this advertisement quoting “Administration Assistant” in the subject line of your e-mail.

Email: [email protected]

More Details

Website: www.mediplace.lk