Job Description
HUMAN RESOURCES EXECUTIVE CUM SECRETARY
ROLE OVERVIEW
As the HR Executive cum Secretary, you will play a dual role in supporting the Human Resources department and providing administrative assistance to senior management. This position is ideal for a well-organized, discreet, and detail-oriented individual who thrives in a fast-paced, hospitality environment. You will be responsible for handling HR operations such as recruitment coordination, and applicant records management, and also managing calendars, correspondence, and confidential documents for the General Manager or department heads.
THE IDEAL CANDIDATE SHOULD POSSESS
- Diploma or Degree in HR, Business Administration, or a related field
- 1-year experience in HR processes and clerical work, preferably in hospitality
- Proficiency in MS Office (Word, Excel, Outlook)
- Excellent communication and interpersonal skills
KEY RESPONSIBILITIES
- Assist in end-to-end HR processes, including recruitment, onboarding, and exit formalities
- Prepare HR letters, memos, and documents as required
- Maintain employee records and management
- Handle inquiries, correspondence, and confidential documents
- Support with payroll inputs and HR reporting
- Act as the point of contact between HR and other departments
BANQUET COORDINATOR (JUNIOR EXECUTIVE)
ROLE OVERVIEW
As a Banquet Coordinator, you will be responsible for coordinating banquet events to the highest standards of service and guest satisfaction. You will serve as the key liaison between clients and internal departments with banquet managers to ensure event requirements are met smoothly and professionally. This role requires excellent communication, organizational skills, and attention to detail, as you coordinate everything from setup to final execution, ensuring memorable experiences for our guests.
THE IDEAL CANDIDATE SHOULD POSSESS
- Diploma or Certificate in Hospitality Management, Event Management, or related field
- Minimum 1-2 years’ experience in banquet/event coordination or a similar role
- Strong organizational and time-management skills
- Proficiency in Microsoft Office and interpersonal abilities
- Ability to multitask and work under pressure, including weekends and evenings
KEY RESPONSIBILITIES
- Coordinating banquet event orders (BEOs) with clients and internal teams
- Managing pre-event setup, and post-event breakdown
- Collaborating with the service, and house-keeping teams for seamless execution
- Handling inquiries, site visits, and follow-up communications
- Ensuring all equipment, staffing, and venue setup meet event specifications
- Supporting the Banquet Manager with schedules, reports, and feedback
SALES COORDINATOR (NON-EXECUTIVE)
ROLE OVERVIEW
As the Sales Coordinator, you will play a key role in supporting the hotel’s sales team, with a strong focus on banquet and event bookings. With two active banquet halls hosting weddings, conferences, and corporate events, your coordination skills and customer focus will ensure smooth planning and client satisfaction from inquiry to execution.
THE IDEAL CANDIDATE SHOULD POSSESS
- Excellent communication skills and sales coordination
- Strong attention to detail and organizational abilities
- Proficiency in MS Office (Word, Excel, Outlook)
- Ability to work under pressure and manage multiple tasks
- Fluency in English preferred
KEY RESPONSIBILITIES
- Coordinate and support the hotel sales team in daily administrative tasks
- Assist in preparing proposals, contracts, and reports
- Coordinate with clients for bookings and inquiries
- Follow up with clients for feedback and future bookings
