Executive - Customer Service (Ja-ela)
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Executive – Customer Service (Ja – Ela)
We create and nurture innovative spaces that gives our customers more than what is expected and we exist to see them live life to their fullest.
John Keells Properties leads the charge on the property development and real estate sector in Sri Lanka, with a significant portfolio of real estate in Colombo and the suburbs.
Property Sector of John Keells Group require the services of an Executive – Customer Service to gear itself in updating CRM data, assisting with legal documentation for sale and purchase agreements, preparing customer correspondence, and coordinating with the finance division to obtain payment statements and invoices.
Job Profile
- Monitoring and updating data on the Customer Relationship Management (CRM) system.
- Assisting with legal documentation for the signing of Sale and Purchase Agreements, Deed of Assignments, etc.
- Preparing letters to customers and performing related administrative duties.
- Liaising with the finance division to obtain necessary payment statements and related invoices.
Personal Profile
- Part or fully qualified with a Degree/ Professional Qualification in a relevant field
- A minimum of 2-year prior experience in a similar capacity
- Be a team player with a positive attitude and the ability to work independently with minimum supervision
- Outgoing personality with strong interpersonal skills
If you are confident that you possess the above requirements, please send your CV to [email protected] with the position applied for on the subject line of the email.
*By applying, you consent to the processing of your personal information for recruitment purposes and acknowledge that reference checks may be conducted.
