Assistant Manager - Member Relations & Engagement
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
WE ARE HIRING!
Where member engagement meets marketing, events, and partnerships
ASSISTANT MANAGER – MEMBER RELATIONS & ENGAGEMENT
About SLIM
The Sri Lanka Institute of Marketing (SLIM), established in 1970 and incorporated by an act of Parliament in 1980, is the apex body for Sri Lankan marketers. As a not-for-profit national body, SLIM is committed to elevating the marketing profession through education, advocacy, and iconic national events such as Brand Excellence, People’s Awards, NSA, EFE Awards, and more. SLIM is governed by a Council of Management and an Executive Committee headed by a President comprising of professionals from numerous industries in an honorary capacity. Learn more at www.slim.lk
Purpose of The Role
The Assistant Manager – Member Relations & Engagement will be responsible for leading the Membership Division of the Sri Lanka Institute of Marketing (SLIM), the country’s largest and most influential network of marketing professionals
Key Responsibilities / Key Job Roles
- Drive and achieve annual membership targets in line with divisional objectives.
- Manage end-to-end membership lifecycle including acquisition, renewals, retention, and engagement initiatives.
- Plan, coordinate, and execute member-focused programs such as Experience Sharing Sessions (ESFs), quizzes, and entertainment events.
- Oversee delivery of member publications, including the Sri Lankan Marketer Magazine and SLIM Digest, ensuring timely and quality releases.
- Develop and manage member value-added offerings such as club memberships, vendor discounts, professional credentials, and partnerships.
- Act as the primary point of contact for member inquiries, ensuring prompt resolution and maintaining a zero-complaint culture.
Candidate Profile
- Bachelor's degree in Marketing, Business Management, or a related discipline.
- Minimum 4 years of experience in customer relations, client servicing, membership management, or a related people-facing role.
- Proven experience in coordinating events, engagement initiatives, or relationship-driven programs.
- Strong communication and interpersonal skills with the ability to engage confidently with professionals and corporate stakeholders.
The successful candidate would be provided with a competitive remuneration package & other fringe benefits on par with the industry standards. Applicants should forward their complete CV together with the contact details of two non-related referees within 7 days of this advertisement to: [email protected]
