Job Description
Front Office Executive
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Manage check-in and checkout procedures
- Handle reservations via phone, WhatsApp, and online platforms
- Answer guest inquiries and address concerns courteously and efficiently
- Coordinate with housekeeping and other departments
- Handle guest requests and resolve issues promptly
Requirements
- Excellent spoken English (Sinhala required; Tamil an advantage)
- Prior hospitality or customer service experience preferred
- Confident personality with strong communication skills
What We Offer
- Accommodation & meals provided
- Performance-based incentives
- Opportunity to grow with hotel expansion
- Direct exposure to hotel operations & management
Send your CV to:
Location: Dambulla
WhatsApp: 076 293 5122
