Receptionist cum Customer Care Officer

Office Admin / Secretary / Receptionist

About the Employer

Job Description

RAJA JEWELLERS (PVT) LTD, OVER THE SPAN OF SEVERAL DECADES HAS BECOME THE LEADER IN THE JEWELLERY INDUSTRY IN SRI LANKA. OUR COMPANY IS ISO 9001:2015 CERTIFIED AND HAS BEEN AWARDED WITH MANY PRESTIGIOUS AWARDS INCLUDING THE PRESIDENTIAL AWARD FOR THE BEST JEWELLERY MANUFACTURER.

WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING;

RECEPTIONIST CUM CUSTOMER CARE OFFICER

THE CANDIDATE WILL BE RESPONSIBLE FOR;

  • GREETING CUSTOMERS AND ASSISTING WITH REQUIREMENTS
  • MANAGE CUSTOMER ORDER ENTRIES, UPDATE CLIENT'S DATA AND PROVIDE PRODUCT INFORMATION TO CUSTOMERS
  • ANSWERING CALLS AND PROVIDING REQUIRED INFORMATION
  • HANDLING CUSTOMER SUGGESTIONS & COMPLAINTS BASED ON THE ESTABLISHED FRAMEWORK
  • ASSISTING STAFF WITH EVENTS AND ADMINISTRATION DUTIES IN PEAK PERIODS OR AS REQUIRED

THE CANDIDATE SHOULD HAVE THE FOLLOWING REQUIREMENTS;

  • PROFICIENCY IN COMPUTER KNOWLEDGE
  • SELF-MOTIVATED, HIGHLY ORGANIZED AND ABILITY TO MULTI-TASK
  • HIGH LEVEL OF INTER-PERSONAL SKILLS
  • G.C.E (A/L) WITH GOOD RESULTS
  • FLUENCY IN ENGLISH & SINHALA LANGUAGE

IF YOU FEEL THAT YOU ARE THE RIGHT CANDIDATE, PLEASE E-MAIL YOUR CV TO [email protected] MENTIONING THE POSITION APPLIED FOR IN THE SUBJECT LINE OR POST TO THE BELOW MENTIONED ADDRESS.

THE HUMAN RESOURCES MANAGER,
RAJA JEWELLERS (PVT) LTD
173, GALLE RD, COLOMBO 04