Job Description
Join Us in Our Growth Journey
Boost Your Career with Aramex Lanka!
Aramex has grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
CREDIT EXECUTIVE / CREDIT OFFICER
Collections and Customer Support:
- Follow up on overdue payments, contact customers to resolve payment issues, and negotiate payment plans.
- Answer customer inquiries regarding credit accounts, billing, and payment options.
- Handle and resolve customer disputes related to credit accounts.
Administrative Tasks:
- Maintain accurate records of credit transactions, customer accounts, and payment history.
- Prepare reports on credit performance, aging accounts, and other relevant metrics.
- Input customer information, transaction details, and other data into the credit system.
Key Requirement:
- Minimum 2 years’ experience in a similar role.
- Willing to visit customers.
Skills Requirement:
- Effective communication with customers, colleagues, and management.
- Accurate record-keeping and data entry.
- Ability to identify and resolve credit-related issues.
- Excellent interpersonal skills in dealing with customers professionally.
An attractive remuneration package is on offer for the selected candidate along with great career growth, international level training and other fringe benefits.
Please send us your resume with two non-related referees to [email protected]
Aramex Lanka (Pvt) Ltd.
717, DPJ Tower, Baseline Road, Colombo 09.
Tel.: +94 11 4728100
