Job Description
JEMAJO is an offshore accounting solutions provider supporting international clients with finance and business operations. Alongside this, we also provide professional administrative and client support services to assist with day-to-day operational needs.
We are currently seeking a Admin Specialist / Receptionist to support our healthcare industry clients in Australia, ensuring smooth communication, scheduling, and administrative coordination.
WE'RE HIRING
ADMINISTRATIVE SPECIALIST / RECEPTIONIST
RESPONSIBILITIES
- Provide end-to-end administrative support to Australian medical practice clients.
- Manage patient communications including calls, E-mails and appointment coordination.
- Schedule, reschedule, and coordinate patient appointments and medical practitioner calendars.
- Maintain accurate digital records, patient files, and medical documentation in line with clinic procedures.
- Support preparation and handling of medical forms, referrals, and practice documents.
- Deliver professional receptionist support, ensuring a high standard of patient experience and communication.
- Assist in billing-related administration, follow-ups, and basic practice coordination tasks (training provided if needed).
- Identify process improvements and support continuous improvement in administrative workflows.
APPLICANT PROFILE
- Prior experience in admin, receptionist, customer service, or healthcare support roles.
- Excellent spoken and written English with strong professional communication skills.
- Strong organisational and time management skills with ability to handle multiple tasks.
- High attention to detail, especially in documentation and patient-related records.
- Ability to work effectively with international (Australian) clients and teams.
- Proficient in MS Office and general office/admin systems (experience with medical systems is an advantage).
- Adaptable, proactive, and capable of working in a fast-paced healthcare environment.
WORK HOURS & LOCATION
- Monday to Friday (2 days from home).
- 5:30 AM to 2:00 PM.
- Colombo or Negombo office.
Candidates who are confident of meeting the above criteria’s, please click on the Apply Now button, or e-mail your CV directly to [email protected].
