Claims Operations Coordinator | Secretary (Executive Grade) - Claims Department

Administration / Secretarial

About the Employer

Job Description

CLAIMS OPERATIONS COORDINATOR / SECRETARY (EXECUTIVE GRADE) - CLAIMS DEPARTMENT

Sri Lanka Insurance General is backed by decades of industry expertise and the country's most experienced insurance sector technical knowledge base. Join a team of highly qualified and most experienced professionals in the country to experience unparalleled opportunities for career growth and personal development opportunities within a performance-driven culture.

Duties & Responsibilities

  • Provide confidential secretarial and administrative support to the Head of Department / management team
  • Manage correspondence, reports, documents, and departmental records with accuracy and confidentiality
  • Coordinate meetings, appointments, calendars, and travel arrangements when required
  • Prepare letters, presentations, minutes, and other official documentation
  • Liaise with internal departments, customers, garages, assessors, and external stakeholders professionally
  • Maintain filing systems and ensure timely follow-up on departmental matters
  • Assist in day-to-day operational coordination within the Motor Claims Department

Qualifications & Pre-requisites

  • A Bachelor's Degree in Management, Business Administration, or a related discipline from a UGC approved university
  • 1-2 years' experience in a secretarial, executive assistant, or administrative role
  • Good written and verbal communication skills in both Sinhala and English
  • Prior experience in the insurance industry will be an added advantage
  • Proficiency in MS Office applications (Word, Excel, PowerPoint)
  • Strong organizational, communication, and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive matters professionally
  • Detail-oriented with excellent multitasking skills
  • Able to work under pressure and meet deadlines
  • Trustworthy with a high level of integrity
  • Age should be below 45 years

If you meet the above qualifications and experience, please email your CV along with the names of two non-related referees to [email protected] within 7 days of this advertisement. Kindly mention the position in the subject line of your email.