Job Description
IT Executive
We are seeking a dedicated and experienced IT Executive to join our team. The ideal candidate will ensure the smooth operation of our computer systems and provide top-notch support to users, ensuring they get the maximum benefit from our technology infrastructure.
Location: NITTAMBUWA
Responsibilities
- Keep computer systems running smoothly and ensure users get the maximum benefit from them.
- Install and configure computer hardware, operating systems, and applications.
- Monitor and maintain computer systems and networks.
- Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Prioritize and manage multiple open cases at one time.
- Rapidly establish a good working relationship with employees.
- Test and evaluate new technology.
- CCTV setup maintenance
Requirements
- Bachelor's degree in computer science, information technology, information systems or partly qualified (HND or Diploma in IT or related fields)
- At least 02 (two) years experience in a similar role.
- Proven experience in IT support, troubleshooting and system administration.
- Strong knowledge of Windows operating system.
- Excellent problem-solving skills and ability to work under pressure.
- Effective communication skills to assist non-technical users and document technical processes.
