Senior Sales & Services Engineer - Industrial Division (CBM)
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
Job Opportunity: Senior Sales & Services Engineer – Industrial Division (CBM)
Company: Central Bearings & Machinery (Pvt) Ltd (CBM)
Location: Head Office – Seeduwa (with island-wide travel)
Reports to: Directors / Division Leadership
CBM is looking for a strong Senior Sales & Services Engineer to drive industrial B2B sales growth while ensuring high-quality technical service delivery across our core industries. This role blends technical solution selling with hands-on engineering support, helping customers improve reliability, uptime, and total cost of ownership.
Key Responsibilities
Sales Execution & Pipeline Ownership
- Drive sales of bearings, power transmission products, and industrial machinery/components across assigned industries and key accounts.
- Build and manage a structured pipeline (leads → site visits → proposals → closures) and deliver monthly/quarterly targets.
- Conduct customer visits, plant surveys, and opportunity identification to expand share-of-wallet and cross-sell the CBM portfolio.
Technical Solution Selling & Application Engineering
- Assess customer requirements (loads, speeds, duty cycles, environment, failure modes) and recommend correct-fit solutions.
- Present technical value clearly to engineering, maintenance, and procurement teams (performance, uptime, ROI, interchangeability).
- Support product selection, basic engineering calculations, compatibility checks, and correct installation practices.
Services Delivery & Field Support
- Support and grow service activity including installation, commissioning, preventive maintenance, troubleshooting, retrofits, and site supervision.
- Ensure service quality through job planning, tool readiness, method statements (where needed), and clear reporting.
- Drive “first-time-fix” thinking through structured root-cause investigation and corrective/preventive recommendations.
Customer Management & Coordination
- Coordinate with internal teams (sales coordinators, procurement, stock control, logistics) to ensure timely quotations, deliveries, and service execution.
- Track inquiries, follow-ups, and closures with disciplined documentation and stakeholder alignment.
Forecasting, Reporting & Commercial Discipline
- Maintain accurate forecasting for assigned portfolio/accounts and support working-capital discipline by promoting healthy stock movement.
- Support tender participation, quotation preparation, and clarification responses where required.
- Use Excel dashboards/trackers for target monitoring, visit planning, and performance reporting.
Requirements
- 5 years in industrial B2B sales + engineering/service exposure (bearings/power transmission/industrial components).
- Strong ability to diagnose technical requirements and recommend appropriate solutions.
- Confident communicator with the ability to influence both technical and commercial stakeholders.
- Comfortable with reporting, pipeline tracking, and Excel-based forecasting.
- Willingness to travel island-wide for client meetings, audits, demos, and service support.
- Mechanical Engineering degree/diploma (or equivalent experience). Additional qualifications are a plus.
Added Advantage
- Experience handling key accounts, service-driven selling, or leading small site teams/mentoring juniors.
- Familiarity with tenders, principal coordination (multi-brand), and working knowledge of Incoterms / import-driven supply constraints.
Why Join CBM?
- Wide industrial exposure across Sri Lanka’s core sectors.
- Strong multi-brand portfolio with solid principal relationships.
- Role that balances commercial growth with real engineering impact.
- Performance-oriented culture with room to grow into leadership.
Send your CV's to [email protected]. And [email protected]
