Job Description
JOIN OUR DYNAMIC TEAM
Cluster Manager – Trincomalee
Distribution Division
Key Responsibilities
- Visit low-performing agents and ME's within the allocated cluster and provide on-the-job coaching to improve their performance.
- Monitor, control, and follow up on activities within the allocated cluster to ensure adherence to company policies and standards.
- Manage the overall performance of the allocated territory, including setting targets, evaluating performance metrics, and implementing strategies to achieve desired results.
- Provide guidance and support to sales staff within the cluster to help them meet their targets and maximize their potential.
- Collaborate with other departments to ensure smooth operations and effective communication within the cluster.
- Identify areas for improvement within the cluster and implement corrective actions as necessary.
- Analyze market trends and competitor activities to identify opportunities and threats within the cluster.
- Foster a positive work environment within the cluster by promoting teamwork, collaboration, and professional development.
- Serve as a liaison between upper management and agents within the cluster, communicating company policies, goals, and expectations.
- Ensure compliance with regulatory requirements and ethical standards within the allocated territory.
- Prepare and present regular reports on the performance of the allocated cluster to senior management.
- Stay updated on industry developments and best practices to continuously improve performance and drive innovation within the cluster.
Job Pre-Requisites
- A/L with preferably professional Qualification in Sales or Marketing or a Bachelor's degree.
- Possess at least 05 years' experience in insurance distribution management.
- Excellent communication & PR skills.
- Ability to work under pressure.
- Fluency in all three languages will be considered an added advantage.
- Develop and implement training programs for agents within the cluster to enhance their skills and knowledge.
- Foster a culture of accountability and excellence within the cluster through effective leadership and performance management strategies.
