Job Description
WE ARE HIRING!
CALL CENTRE OPERATOR
Join the team of a reputed bank and build a rewarding career in a dynamic environment.
- AGE BELOW 23 YEARS
- WORKING DAYS & TIME MONDAY TO FRIDAY
LOCATION
COLOMBO
REQUIREMENTS
- Possessing excellent communication skills in English / Sinhala is a must
- Excellent computer literacy (Word, Excel, PowerPoint)
- Must be a pleasing personality and be able to work independently and in team
KEY RESPONSIBILITIES
- Handle inbound and outbound customer calls
- Respond to customer inquiries and resolve issues promptly
- Maintain accurate customer records and update databases
- Follow up on customer requests and complaints
- Escalate complex issues to relevant departments
- Achieve service quality and performance targets
- Deliver exceptional customer service at all times
- Ensure compliance with company policies and procedures
If you are interested in this job opportunity please send your CV to our email:
