Job Description
WE'RE HIRING!
E-INVOICING SUPPORT EXECUTIVE (Malaysian e-Invoicing Operations)
Join our team and play a key role in supporting Malaysian e-Invoicing operations. You will liaise with clients and internal teams, perform data transformations and validations, and troubleshoot file-related issues to ensure accurate, compliant and timely e-Invoice submissions.
COLOMBO, SRI LANKA | MALAYSIAN TIME (Monday - Friday)
ABOUT THE ROLE
We are seeking a detail-oriented and customer-focused professional to support our Malaysian e-Invoicing operations. The role involves working closely with clients and internal teams to ensure accurate invoice processing, regulatory compliance, data validation, and timely issue resolution.
KEY RESPONSIBILITIES
- Provide first-line support for client inquiries related to Malaysian e-Invoicing requirements.
- Liaise with clients to resolve invoice validation issues, data discrepancies, and submission queries.
- Coordinate with internal support and technical teams to troubleshoot file-related and system issues.
- Perform data transformation, cleansing, reconciliation, and validation using Microsoft Excel and internal tools.
- Manage invoicing and ensure compliance with Malaysian LHDN e-Invoicing guidelines.
- Monitor submission status and assist clients with corrective actions when required.
- Ensure monthly consolidated e-Invoice submissions are completed accurately and within deadlines.
- Maintain clear documentation of client communications, issue resolutions, and operational activities.
- Ensure compliance with the latest Malaysian e-Invoicing requirements and LHDN guidelines at all times.
REQUIREMENTS
EDUCATION
- Degree in Accounting, Finance, Business Administration, Information Systems, Data Analytics, or a related field.
EXPERIENCE
- 1 - 2 years of experience in Accounting, Billing, Client Support, ERP Support, or Compliance-related roles.
- Experience in high-volume invoicing environments is an advantage.
TECHNICAL SKILLS
- Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, IF Functions).
- Data transformation, cleansing, validation, and reconciliation.
- Knowledge of Power Query is an added advantage.
- Exposure to Malaysian e-Invoicing, LHDN, or MyInvois Portal is highly preferred.
IDEAL CANDIDATE
- Strong communication and stakeholder management skills
- Comfortable working with clients and cross-functional teams
- Strong analytical and problem-solving abilities
- High attention to detail and accuracy
- Ability to manage multiple deadlines in a fast-paced environment
APPLY NOW
READY TO TAKE THE NEXT STEP? APPLY NOW!
Send your CV to [email protected]
Subject Line: Application – E-Invoicing Support Executive
We look forward to welcoming you to our team!
INTEGRITY • COLLABORATION • EXCELLENCE • INNOVATION
TOGETHER, LET'S BUILD A SMARTER, SIMPLER, AND MORE COMPLIANT FUTURE.
