Job Description
Manager - Digital Banking
Digital Banking Department
The selected candidate will support the Bank’s digital banking initiatives in line with the Bank’s digital strategy and business objectives, focusing on implementing and enhancing digital banking services to improve customer experience, operational efficiency, and business growth.
The incumbent will work closely with IT, Operations, and internal teams to ensure the successful rollout of digital solutions. The role will also monitor the Bank’s digital product portfolio, drive customer adoption and digital usage, identify improvement opportunities, contribute to revenue growth and ROI, whilst ensuring customer pain points are promptly addressed with relevant teams through timely solutions.
Candidate Profile:
- Minimum 5 years experience, preferably in the Digital Banking or technology background
- Passion for innovation and digital transformation drive
- Creative and forward-thinking individual
- Strong analytical and data mining capabilities
- Keen to take on new challenges with accountability and decision-making ability
- Bachelor’s Degree in Information Technology
- Or Any recognized Professional qualification
- Completed/reading for Diploma in Banking & Finance would be an advantage.
Send your CVs to [email protected] indicating the position applied for, in the subject line. Only Shortlisted Candidates will be contacted.
