Job Description
Build Your Career with a Giant of Footwear Industry
We, K Plus by Helanka have over three decades of experience in the footwear industry and we aim to provide the highest quality footwear to Sri Lankan Market. To achieve our goals, we are currently in search of talented, hardworking individuals who are brand-oriented and have a flair for winning the hearts of customers.
Executive - E-commerce
Location - Kohuwala
KEY RESPONSIBILITIES
- Manage and maintain the company's e-commerce platform and online product catalogue.
- Ensure accurate product listings, pricing, promotions, and inventory updates.
- Monitor website performance, customer engagement, and sales metrics.
- Plan and execute online marketing campaigns in collaboration with the marketing team.
- Coordinate with procurement, warehouse, and customer service teams to ensure smooth order fulfillment.
- Analyze sales trends, customer behavior, and website analytics to identify growth opportunities.
- Monitor and improve website conversion rates and user experience.
- Manage online promotions, seasonal campaigns, and product launches.
- Generate all analysis reports and provide recommendations for improvement.
- Ensure efficient handling of customer inquiries, feedback, and online shopping experiences.
Skills & Qualifications
- Experience with Shopify or similar e-commerce platforms.
- Proficiency in Google Analytics, Google Search Console, and website performance monitoring tools.
- Knowledge of SEO, SEM, and digital marketing best practices.
- Experience with Google Ads, Meta Ads, email marketing platforms, and social media management tools.
- Strong Microsoft Excel skills, including reporting and data analysis.
- Familiarity with CRM systems and customer management tools.
- Understanding of inventory management, order processing, and payment gateway integrations.
- Knowledge of AI & other related analytics tools.
Skills & Qualifications
- Bachelor's Degree or Diploma in Marketing, Business Administration, E-commerce, Information Technology, or a related field.
- Minimum 2-4 years of experience in e-commerce, online retail, digital marketing, or a related role.
- Experience managing e-commerce platforms such as Shopify, WooCommerce, Magento, or similar systems.
- Good understanding of digital marketing, SEO, social media marketing, and online sales strategies.
- Strong analytical and reporting skills.
- Excellent communication and organizational abilities.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Please forward your CV within 14 days of this advertisement with details of two non-related referees to [email protected]. Mention the position applied for as the Subject of the email.
