Job Description
WE ARE HIRING!
Customer Support Associate
Job Requirements:
- Minimum 1 year experience in a similar role or call center experience
- Strong communication skills in English and Sinhala/Tamil, both verbal and written
- Friendly, patient, and customer-oriented attitude
- Attention to detail and commitment to providing good service
Job Duties:
- Assist clients by answering general inquiries through phone, email, and other communication channels
- Provide clear and basic guidance to clients on service processes
- Follow up on client tasks and ensure they are on track
- Maintain accurate client records and ensure timely updates
- Address walk-in clients by providing initial assistance and directing them appropriately
Email your CV to us on [email protected]
Simplebooks (Private) Limited, 2nd Floor, No. 345, Galle Road, Colombo 03
www.simplebooks.com | +94 11 257 5503
