Operations Executive - Kadawatha
About the Employer
Job Description
WE ARE HIRING!
Position: OPERATIONS EXECUTIVE
Location: KADAWATHA
FLi Hotels & Resorts is a rapidly expanding hotels chain committed to deliver exceptional guest experiences. As we continue to grow, we are seeking a dynamic and dedicated Operations Executive to join our Operations Department and take charge of our operations.
KEY RESPONSIBILITIES
- Overseeing coordination between departments (front office, housekeeping, maintenance, and food & beverage).
- Conducting regular quality audits.
- Monitoring customer feedbacks.
- Assisting in the management of departmental budgets, tracking expenses, and optimizing resource allocation.
- Tracking key performance indicators (KPIs) such as occupancy rates, staff productivity, and service delivery metrics.
- Overseeing procurement, tracking stock levels (linens, F&B, cleaning supplies), and coordinating with external suppliers.
ENTRY REQUIREMENTS
- A Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.
- 1–3 years of foundational experience in the hospitality sector (e.g., front desk agent, reservations, or food & beverage coordination).
- Familiarity with standard hotel softwares (e.g., Scienta, Easy Absolute).
- Advanced proficiency in Microsoft Office Suite (especially Excel for reporting and PowerPoint for presentations).
- Willingness to travel hotel locations when required.
WHAT WE OFFER
- Be part of a vibrant and fast-growing team.
- Work in a dynamic environment that fosters learning and growth.
- Opportunities to build a rewarding career in the hospitality industry.
EMAIL YOUR CV TO [email protected]
SUBJECT LINE: Operations Executive
ADDRESS: FLi Hotels & Resorts Limited, No. 136/B, Jaya Mawatha, Kadawatha
