Job Description
SENIOR EXECUTIVE - CREDIT CONTROLLING (AUS CALENDAR - AUS SHIFT)
H Connect International (A Hirdaramani Group Venture) is a leading global Business Process Management (BPM) and outsourcing company, delivering a broad range of services across Finance & Accounting, Customer Services, Procurement, Analytics, and Technology solutions to clients worldwide. H Connect International partners with clients across industries, including Fashion & Apparel, Real Estate, Travel & Leisure, Manufacturing, Insurance, Financial Services, Retail & Consumer Packaged Goods, Shipping & Logistics, and Healthcare and Professional Services. H Connect International provides professionals with opportunities to work in diverse, international environments and develop future-ready skills within an inclusive and collaborative culture, focused on continuous learning and career growth.
The Job:
- Maintain the Accounts Receivable ledger by accurately allocating payments, reconciling customer accounts, and resolving payment discrepancies.
- Execute end-to-end collections activities through phone calls, emails, and formal demand letters to ensure timely recovery of outstanding payments.
- Drive timely collections and manage credit risk to support healthy cash flow.
- Perform credit checks and recommend appropriate credit limits for new and existing clients.
- Prepare and analyze aged debt reports, monitor collection performance, and provide cash flow commentary.
- Collaborate with Sales and Customer Service teams to examine and resolve customer disputes while ensuring adherence to company policies.
Requirements:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline, and/or a recognized professional qualification such as CA Sri Lanka, CIMA, ACCA, CMA, or AAT.
- Minimum 5 years of experience in Credit Control, Accounts Receivable (AR), Collections, or a similar finance function.
- Strong working knowledge of Accounts Receivable processes, including invoicing, collections, customer account reconciliations, and cash allocation.
- Proficiency in ERP systems and Accounts Receivable modules, with advanced skills in Microsoft Excel and financial reporting.
- Sound understanding of commercial credit management, debt recovery practices, and relevant regulatory and privacy requirements.
- Customer-focused approach with the ability to build and maintain positive relationships with internal and external stakeholders.