Assistant Manager - Operations
About the Employer
Job Description
ASSISTANT MANAGER - OPERATIONS
AIR CONDITIONING SERVICES DIVISION
Lead Operations. Inspire Teams. Deliver Excellence.
SITREK Group, with over 48 years of excellence and a strong presence across Security, Logistics, Home Nursing, Technology, Courier Services and Air Conditioning Services, is looking for a dynamic professional to lead operations and drive service excellence.
- 48+ YEARS OF EXCELLENCE
- DIVERSE BUSINESS GROUP
- 50+ BRANCHES ISLANDWIDE
- STABLE, TRUSTED & GROWING ORGANISATION
ABOUT THE ROLE
You will play a key leadership role in ensuring the smooth execution of air conditioning service operations, team performance and customer satisfaction while driving efficiency and business growth.
- Lead Operations: Oversee daily operations and ensure service excellence
- Manage Teams: Supervise technicians and coordinate resources
- Drive Results: Improve efficiency, quality and customer satisfaction
KEY RESPONSIBILITIES
- Manage daily service operations and technician schedules
- Supervise installation, repair and maintenance activities
- Ensure timely completion of projects and service calls
- Handle customer inquiries and ensure excellent service
- Coordinate with suppliers and manage inventory
- Monitor operational efficiency and maintain quality standards
- Prepare quotations, reports and operational documentation
- Support management in achieving business and operational goals
WE'RE LOOKING FOR
- Experience in Air Conditioning, Technical Services or Facilities Management
- Proven team leadership and service coordination skills
- Good computer literacy and reporting abilities
- Ability to work independently and manage multiple priorities
- Valid Sri Lanka driving/riding licence (advantage)
- 2–5 years of relevant industry experience
- Age is not a barrier for the right candidate.
WHAT WE OFFER
- COMPETITIVE SALARY PACKAGE
- MEDICAL INSURANCE COVERAGE
- WELFARE BENEFITS
- CAREER GROWTH & ADVANCEMENT OPPORTUNITIES
- TRAINING & DEVELOPMENT PROGRAMS
- PERFORMANCE INCENTIVES
READY TO TAKE THE NEXT STEP?
Send your CV to [email protected]. Please mention "Assistant Manager – Operations" in the subject line.
INTERVIEWS WILL BE CONDUCTED PROMPTLY!
