Job Description
WE ARE HIRING!
Join the award winning team at Galway Heights, Nuwara Eliya and reach new HEIGHTS in your career in hospitality!
We are in search of talented individuals to join our team for the below position
Reservations Executive
Responsibilities
- Manage all reservation inquiries via phone, email, and online channels.
- Process and confirm reservations accurately and efficiently.
- Maintain and update reservation records in the hotel management system.
- Collaborate with the front office and sales teams to ensure seamless guest experiences.
- Provide detailed information about hotel facilities, services, and promotions to guests.
- Handle guest queries and special requests with professionalism and courtesy.
- Monitor room inventory and availability to maximize occupancy and revenue.
Requirements
- A minimum of 1 year of experience in a similar role within the hospitality industry.
- Excellent communication skills in English, both written and verbal.
- Proficiency in hotel management software and Microsoft Office Suite.
- Strong organizational and time-management skills with the ability to multitask.
If you believe you possess the right skills and knowledge, please forward your resume to the following email address with the relevant position being applied for on or before the 28th of July 2026
The selected candidates will be offered a highly attractive remuneration package along with many other benefits
Galway Heights Hotel, Upper Lake Rd, Nuwara Eliya | +94 52 20 30 400 | www.galwayheights.com
