Job Description
WE'RE HIRING!
GUEST RELATION OFFICER
Are you passionate about delivering exceptional customer service? We are looking for a friendly, professional, and enthusiastic Guest Relation Officer to join our team.
Requirements:
- Candidate, below 28 years of age.
- Previous experience as a Guest Relation Officer or Front Office Executive will be an added advantage.
- Pleasant personality with excellent interpersonal and telephone etiquette.
- Excellent communication skills with a strong command of spoken and written English.
- Proficient in using basic computer applications (MS Office, email, etc.).
- Customer-focused, well-groomed, and able to work in a fast-paced environment.
Key Responsibilities:
- Welcome and assist guests in a warm and professional manner.
- Handle guest inquiries, requests, and complaints promptly and efficiently.
- Manage telephone calls and direct inquiries appropriately.
- Coordinate with internal departments to ensure a seamless guest experience.
- Maintain accurate records and perform general front office administrative duties.
How to Apply
Manager Human Resources
Access Realities (Pvt) Ltd "Access Towers 2", Level 09, 278/4, Union Place, Colombo - 2.
Tel-+94 11 2302302
E-mail- [email protected]
