Job Description
At Serendib Vacation, we define premium boutique hospitality. From our luxury-serviced apartments to our upscale studio residences, we blend modern elegance with authentic Sri Lankan warmth. As we continue to expand our portfolio, we are looking for driven, passionate individuals to grow with us. If you are ready to deliver flawless guest experiences, bring energy to a dynamic team, and elevate your career, your next step starts here.
Guest Relations and Operations Manager – Colombo
Role Responsibilities
- Guest Management: Handle all guest communications, reservations, registrations, check-ins, and checkouts.
- Operations & Administration: Manage day-to-day operations, basic accounting, administration, maintenance, supplier coordination and ensuring the apartments are cleaned and ready for guests
- Staff & Team Leadership: Lead, coordinate, and manage onsite teams and staff.
- Property & Inventory Control: Inspect apartments before arrivals, track inventory, and coordinate with housekeeping and laundry services to ensure rooms are guest-ready.
Housekeeping In Charge – Colombo
Role Responsibilities
- Team Leadership & Quality Control: Lead daily briefings, assign cleaning zones, and conduct rigorous room inspections to maintain absolute top-tier cleanliness standards.
- Logistics & Vendor Management: Oversee linen workflows and manage external laundry vendors to ensure flawless turnaround times and zero shortages.
- Inventory & Cost Control: Track, audit, and restock guest amenities, cleaning supplies and linens while minimizing wastage and staying on budget.
- Maintenance Coordination: Proactively spot property defects and coordinate with the maintenance team for rapid resolution.
- Safety & Compliance: Enforce strict health, safety, and chemical handling protocols while securely managing the property’s Lost & Found log.
Requirements
- Previous experience in hotels or serviced apartments will be an advantage
- Ability to speak in English
- Good communication skills
- Ability to work independently and handle situations
Cleaning / Housekeeping Staff – Colombo
Requirements
- Age between 25 – 45 years (Male / Female)
- Prior experience in housekeeping or professional cleaning is a distinct advantage.
- Ability to work quickly, accurately, and responsibly.
- Strong attention to cleanliness and detail.
- Residing in Colombo or surrounding areas will be considered an added advantage.
Attractive remuneration package
Please share your updated resume to email: [email protected] or contact 0772348323
Only short listed candidates will be called for a discussion.
