Senior Executive - Market Conduct & Customer Protection
Banking / Insurance / Financial Services
About the Employer
- AIA Insurance Lanka Limited
Sri Lanka
Job Description
BELIEVE IN YOUR POTENTIAL
JOIN A COMPANY AS UNIQUE AS YOU ARE
SENIOR EXECUTIVE - MARKET CONDUCT & CUSTOMER PROTECTION
Roles and Responsibilities
- Support the implementation and ongoing enhancement of AIA's Market Conduct Framework
- Assist in developing and maintaining market conduct policies and governance frameworks in line with regulatory requirements
- Conduct compliance reviews and monitoring across the customer lifecycle
- Support the preparation of regulatory submissions, management reports, and Board reports on conduct-related matters
- Identify and monitor conduct risks while supporting remedial actions and controls
- Promote a culture of customer-centricity, ethical conduct, and regulatory compliance through awareness and training initiatives
Candidates are required to have
- Degree in Business Management, Finance, Law, or a related field
- Professional qualification in Compliance or Risk Management will be an added advantage
- Minimum 3 years of work experience in a similar capacity
- Good understanding of IRCSL regulations, Market Conduct requirements, and Consumer Protection frameworks
- Effective communication, stakeholder engagement, and analytical skills
If you are interested, send your CV to [email protected]
