Customer Service Representative
Customer Service / Public Relations / Call Center
About the Employer
Job Description
IMPERIAL EDUTECH
We Are Hiring! Customer Service Representative
Imperial Edutech (Pvt) Ltd. is a subsidiary of a UK-based educational organisation that specialises in professional online courses with global recognition. We are looking for a Customer Service Representative who has a cheerful attitude and is committed to providing an excellent client experience.
Job Role:
- Managing incoming and outgoing calls, emails, and chats.
- Responding to consumer inquiries and concerns from both UK and international clients.
- Contacting new & existing customers to our services/products.
- Maintaining & updating relevant trackers.
Key Requirements:
- Minimum of 2 years' related work experience.
- Strong command of English.
- Very good telephone voice & etiquette. Capable of working under pressure.
- Computer literate.
- Good team player.
- Living within Colombo city limits.
Willing to work UK hours (1.30pm 10.30pm).
What We Offer:
- Attractive remuneration and Commissions.
- Transportation will be provided at
night from office to your home.
Opportunities for career growth
and development.
If you wish to apply, please send your updated cv to:
