Assistant - Donor Correspondence Management
About the Employer
Job Description
World Vision
World Vision is a Christian, relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.
We work through our main sectors - education, health and nutrition, water and sanitation, economic development and child protection - serving all people, regardless of religion, race, ethnicity or gender. Our work is always child-focused, participatory and community driven.
World Vision and has been in Sri Lanka since 1977 and currently serves in 28 locations in 13 Districts across the country through development programmes. In 2020 we directly impacted the lives of nearly 100,000 most vulnerable children and their families.
Assistant - Donor Correspondence Management
Location: Colombo
Job Profile
- ПГЗ
The Assistant - Donor Correspondence Management provides support to the overall national sponsorship operation to function smoothly. The position supports the Coordinator - Donor Correspondence Management to ensure vetting, systemizing and dispatching of Sponsors letters & gifts. This position will also provide support to the overall national operation in terms of monitoring, follow ups and field reviews to ensure compliance with Sponsorship Standards.
Major Responsibilities
Facilitate the Sponsor - Child Engagement
Process Sponsor Letters, Sponsor Electronic Letters, Gifts & Birthday Bounce Cards received at National Office
- Facilitate quality and timely communication between sponsors and Registered Children for all Sponsor Child Engagement features.
Maintain required records and/or tracking sheets.
Facilitate capacity building trainings on sponsorship standards, correspondence, business processes, manuals and policies
Be involved in field visits and engage with AP teams, child and communities.
- Keep track of all external translators.
Required qualifications, experience & competencies
At least 2 years' experience in World Vision or similar agencies is an advantage.
A Higher Diploma (A study course exceeding 6 months or more) in Administration, Management or any relevant stream of studies
Strong computer skills including, Word, Excel and PowerPoint.
Creative and able to apply innovative thinking.
Good interpersonal skill and cross-cultural sensitivity, abilities to work as a team.
Effective written and oral communication
Ability to Read, Write and speak in English and Sinhala or Tamil
Only shortlisted candidates will be notified.
Email to: [email protected] (Please mention the designation on the subject and the salary expectation on the email body)
World Vision is an employer who has zero tolerance towards individuals who violate / abuse children or adults Prevent | Protect | Restore
