Job Description
A GREAT OPPORTUNITY TO JOIN A LEADING BPO COMPANY IN SRI LANKA
Legacy Health Private Limited provides Insurance Claim Processing with Revenue Cycle Management Services to a fast growing, recession proof healthcare industry in the USA.
We are committed to delivering processed Medical Insurance claims which meet US Healthcare industry standards, whilst meeting stringent time targets and client expectations.
We are a leading RCM Company Headquartered in Dallas Texas with operations based in Colombo, Kandy - Sri Lanka and Chennai - India.
KEY RESPONSIBILITIES
- Communicate with clients based in US
- SUPERVISOR (NIGHT SHIFT)
- Setting internal targets/ goals for subordinates and revising them accordingly
- Managing the team in terms of performances and targets
Training new agents on relevant processes
Making sure that client expectations and deliverables are met at all times
Process implementation and management
Maintaining a healthy relationship with all parties concerned (Other processes/functions, Higher Management) Demonstrating strong attention to detail in preparing all deliverables
Agent quality assurance feedback and appraisals
Coordinating with the Team Leads/ Assistant Team Leads to ensure all day to day activities run smoothly
KEY SKILLS/QUALIFICATION REQUIRED
- 4-6 years experience in revenue cycle management or experience working in a supervisory role at a BPO or at a reputed customer centric organization.
Degree in Business Management.
Exemplary communication skills.
- Prior experiencing in managing a team of 20-30 individuals
Age below 35 years
SELECTED CANDIDATE CAN LOOK FORWARD TO
A competitive salary package above the industry average. An excellent working environment.
Excellent career development opportunities.
Transport and Training related to the industry will be provided.
Email your CV to:
and mention the position applied for in the subject line.
LEGACYHEALTH
No. 12,
Alfred House Gardens,
Colombo 03
Legacy Health is an equal opportunity employer.
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LEGACY HEALTH
