Job Description
CUSTOMER CARE EXECUTIVE
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic, customer-centric environment? If so, we have an exciting opportunity for you to join our team as a Customer Care Executive.
RESPONSIBILITIES
- Responding to customer inquiries and resolving issues promptly and professionally.
- Providing product information, troubleshooting assistance, and guidance on services.
- Handling customer complaints with empathy and finding effective solutions.
- Collaborating with internal teams to ensure seamless customer experiences.
- Maintaining accurate records of customer interactions and transactions.
WHY JOIN US
REQUIREMENTS
1-2 years of proven experience in a customer service or customer care role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in using CRM software and other customer support tools.
- Opportunity to work with a reputable company known for its commitment to excellence.
- Competitive compensation and benefits package.
- Ongoing training and development opportunities to enhance your skills.
- Collaborative and supportive work culture where your contributions are valued.
If you're ready to take the next step in your career and contribute to our success, we want to hear from you! Apply now with your updated resume and cover letter highlighting your relevant experience. please email your CV today with two none related referees to [email protected].
Apply Online www.wishque.com/careers
WISHQUE
WISHQUE.COM
- No 196, Nawala Road, Nawala, Sri Lanka94 71 213 8888
