Job Description
WHO WE ARE?
We are a team of young hoteliers, having both creative and business oriented parties in a recently opened beach hotel in Hikkaduwa.
We value your ambitious and hence appreciate your professional and personal growth and willing to reward your work accordingly.
Start date: ASAP
- Fluent English is a must, proven experience in hotel management, preferably in boutique or upscale hotels is a requirement (2 years).
Contact 0(77)151-92-86 on WhatsApp to apply or ask us questions!
Send your CV to [email protected]
WE ARE LOOKING FOR
A MALE RECEPTIONISTS
Job Responsibilities:
- Warm Reception: Greet guests with a friendly and welcoming demeanor as they arrive at the hotel.
- Ability to stand for extended periods, comfortable lifting and carrying moderate loads.
- Check-In and Check-Out: Efficiently handle guest check-ins and check-outs, ensuring accuracy in reservations and payment processes.
- Guest Assistance: Assist guests with inquiries, provide information about hotel services, facilities, and local attractions.
- Reservation Management: Manage hotel reservations, ensuring accuracy and timeliness.
- Communication: Handle phone calls, emails, and in-person inquiries professionally and promptly.
- Problem Resolution: Address guest concerns and resolve issues promptly and effectively, ensuring guest satisfaction.
- Administration: Perform administrative tasks such as filing, data entry, and record-keeping as required.
- Collaboration: Work closely with other hotel staff to ensure seamless guest experiences.
neevana
HOTELS & TRAVEL
