Job Description
VACANCY
- IT Executives / Trainee
- Colombo, Kalutara, Kurunegala, Kandy, Rathnapura, Galle
Organization
- Rajida
- Rajida Holdings (Private) Limited.
Rajida Holdings (Private) Limited is the leading software and MIS solution provider to Cooperative Banks and Microfinance Institutions (MFIs), serving more than 750+ organizations locally and overseas with 20 years of experience in the industry. Additionally, we work with international organizations and manage projects in multiple countries.
Job Role
ITE is responsible for providing technical support to our clients (SANASA, Rural Banking Societies) in the designated area by visiting onsite and addressing their technical issues.
Specific Duties
- Attend to clients' system issues promptly by visiting and troubleshooting.
- Plan and coordinate with clients for their periodic system updates and technical needs.
- Promptly coordinate with the head office technical team on clients' special issues and resolve them. Conduct training sessions for clients' staff on system functionalities.
Qualifications and Requirements
- Technically sound in computer hardware, operating systems and MS Office package.
- Having accounting background/basic understanding about bookkeeping is essential (accounting subject covered in O/L or A/L).
- Excellent communication and customer handling skills - working with rural communities is an asset. Having your own mode of transport (motorbike preferred)
- Ability to work independently with minimal supervision and be self-motivated.
We are equal opportunity employer and females are encouraged to apply.
Remunerations & Benefits
- Industry standard salary with EPF/ETF and other company approved benefits. Performance based incentives and travelling incentives will be provided. Annual incentives/bonuses based on the performance.
- Professional training opportunities.
If you meet the above criteria, please send your CV to [email protected] and Cc to [email protected] and within 7 days mentioning the post you applied in the email subject line.
Rajida Holdings (Private) Limited
128 3rd Floor, High-level Road, Nugegoda, Sri Lanka
Web: www.rajida.com
