Job Description
Οινινα
Smart Workplaces | Smart Buildings | Smart Cities
APPLICATION SUPPORT ENGINEER
The Job
- Level 1 and Level 2 incident handling.
- Provide Root cause analysis and escalate to relevant stakeholders
- Engage with clients for any clarifications and make strong relationships
- Work with L3 support for incident troubleshooting
- On time Release/Patch deployment
- Manage system upgrades
The Person
- Bachelor's degree in IT/Engineering or equivalent with minimum 1 year experience in a Software Support Role with knowledge in SQL, Crystal Reports and JavaScript
- Experience in Windows/Linux operating systems
- Excellent communication skills with a support mindset is a must
- Experience in an ITIL based Application Support environment is preferred
- Automation skills in using PowerShell, python and JavaScript will be an added advantage
JOIN A TEAM ASPIRING TO RESHAPE THE FUTURE
Send us your CV with 02 non-related referees to [email protected] within 14 days of this advertisement.
WHO WE ARE
We are a global provider of loT-driven software for next- generation Smart Workplace/Building solutions. Driving the shift in the global construction and real estate industries, Iviva is redefining how we think about sustainable, smart spaces, With offices throughout Singapore, Australia, the Middle East, Malaysia, Sri Lanka, and India, we are headquartered in Singapore. www.iviva.com
