Junior Executive - IT System Operator
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
IT - SYSTEM OPERATOR
THE JOB
- Execute banks end of day operations, monitor and complete tasks in production environment
Monitor the bank's IT systems, applications, networks to ensure optimal performance and availability, while perform routine checks to identify and address any potential issues or anomalies.
Investigate and troubleshoot technical problems, promptly collaborating with team members and external vendors to implement effective solutions that minimize disruptions.
Provide Level 1 support for banking applications, assisting users with queries, issues while ensure smooth operation of critical software used in various banking processes.
- Visit bank branches for installation, perform hardware I software troubleshooting and maintenance
- Assist with domain controller user activities, including user provisioning and access management.
- Address user inquiries and provide technical support for account-related issues.
Prepare monthly downtime reports and weekly operations reports to maintain transparency.
Maintain high uptime availability of production applications and systems
- Actively participate in disaster recovery drills to ensure readiness during emergencies.
Work closely with IT teams, vendors, and other departments to coordinate operational activities
Communicate effectively to ensure smooth execution of IT operations
- Be available to work on a 24/7 roster, including weekends and holidays, to ensure continuous IT Operations
THE PERSON
Possess around 2 years of IT Operations (NOC) experience
- Diploma in Information Technology or equivalent qualification
- Possess good analytical and problem-solving skills
- Possess good communication and interpersonal skills
- Should be a committed team player and be able to work under pressure
Please login to https://www.ndbbank.com/careers to apply on or before 26th April 2024.
Great Place
- Work.Ⓡ Certified
MAR 2022-MAR 2023
QUALITY
ASSESS
CERTIFIED
THE GLOR
NESS CER
EUROMONEY
AWARDS FOR EXCELLENCE
SRI LANKA 2022
BEST BANK
AWARD
The Banker
Best
GIORANCE
Bank of the Year 2020
SRI LANKA
Workplaces
Great Place
SRI LANKA
Work
2022
We will correspond only with the shortlisted applicants "We are an equal opportunity Employer"
NDB bank
The future is banking on us
Vice President Human Resources
