Job Description
KONNECT BPO TECHNOLOGIES (PVT) LTD®
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We are Hiring
Customer Care - Nawala
We are looking for a full-time call center representative to join our dynamic team. As a call center representative, you will be responsible for providing exceptional customer service to our clients and addressing their inquiries and concerns.
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues by providing timely and accurate information.
- Follow up with customers to ensure their satisfaction with our products and services.
- Document customer interactions in our database.
Collaborate with other team members to improve the overall customer experience.
Salary and Benefits:
Requirements:
- Excellent communication and interpersonal skills.
- Good command of English, Sinhala, and Tamil.
- Age below 25 years.
- School Leavers are encouraged to apply.
Experience in customer service is a plus
- Should be able to work on Saturdays and Sundays on Roster Basis
We offer a competitive salary, as well as on-the-job training and growth opportunities. Our team members enjoy a supportive work environment, with opportunities to develop their skills and advance their careers.
Apply Now
If you are interested in joining our team, please forward your updated resume to [email protected]
Konnect BPO Technologies (PVT) Ltd - 107 Colombo - Galle Main Rd, Dehiwala-Mount Lavinia
