Customer Service & Documentation
Customer Service / Public Relations / Call Center
About the Employer
Job Description
WE'RE HIRING!
LANKA SHIPPING & LOGISTICS (PVT) LTD
Lanka Shipping & Logistics (Pvt) Ltd is a company of wide expertise and international reputation and our team comprises of energetic and experienced professionals with varying expertise in the industry.
We are seeking a highly motivated and energetic individual to join us as a EXECUTIVE / SENIOR EXECUTIVE
CUSTOMER SERVICE & DOCUMENTATION
RESPONSIBILITIES
- Obtaining release orders from the carrier and issuing it to the customer within the stipulated time frames.
- Coordinate activities with the shippers, customers, and all service providers to ensure FCL cut off time is met.
- Follow up with shippers to obtain B/L instructions and issue final B/Ls.
- Coordinate with carriers to obtain freight invoices.
- Ensure timely invoicing to customers and collections within the approved credit time frame.
- Follow up with Overseas agents for import shipments.
Reporting cargo manifest via the ASYCUDA system and SLPA within the cut off times imposed by the Customs.
CANDIDATE PROFILE
- Have 2-4 Years of experience in a similar capacity.
- Computer literate and proficient in Microsoft Office suite.
- Be fluent in English and have good communication and negotiation skillsAbility to work under pressure and meet deadlines.
- Excellent interpersonal skills and ability to resolve customer concerns efficiently.
- Ability to work independently with minimal Supervision.
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Email your resume along with the post mentioned in the subject line to: [email protected]
www.lankaship.lk
