Salon Receptionist / Customer Care Executive
Office Admin / Secretary / Receptionist
About the Employer
Job Description
Are you passionate about the beauty industry? Do you excel in providing exceptional customer service? If so, we British Cosmetics (Pvt) Limited want YOU to join our team as a;
Salon Receptionist/Customer Care Executive
BC lifestyle Salon, believe in delivering unparalleled experiences to our clients from the moment they walk through our doors. As the first point of contact, you'll play a crucial role in creating a welcoming atmosphere and ensuring each client feels valued and pampered.
Responsibilities:
- Greet clients with a warm and friendly demeanor, making them feel at home from the moment they arrive.
- Schedule appointments efficiently, utilizing our booking system to manage appointments and salon resources effectively.
- Answer phone calls and emails promptly, addressing inquiries and providing accurate information about our services and availability.
- Cash flow management, assist clients with retail purchases, offering product recommendations tailored to their needs and preferences.
- Maintain a clean and organized reception area, ensuring it reflects the high standards of our salon.
Requirements:
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in computer skills, including experience with salon management software.
- Previous experience as Receptionist with proven track record of cashiering and customer service role is required.
- Passion for the beauty industry and a desire to contribute to a positive salon environment. Preferred surrounding Colombo and Negombo.
Benefits:
- Competitive compensation package with opportunities for advancement.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- Discounts on salon services and retail products.
Join our team and be part of a dynamic salon where you can grow both personally and professionally! please submit your resume with two non-relative referees;
