Job Description
The Bellwood Manor
ESTD 1923
WE ARE HIRING!
POSITION: RECEPTIONIST (FEMALE) LOCATION: NUWARA ELIYA
The Bellwood Manor, one of Nuwara Eliya's most prestigious hotels, is seeking a professional and organized Receptionist to oversee our front desk operations and deliver exceptional service to our guests.
In addition to experienced candidates, we also encourage trainees with hotel school qualifications to apply, as this offers a unique opportunity to contribute to an environment where dedication to excellence is the standard.
RESPONSIBILITIES:
- Welcome guests and assist with check-ins and check-outs.
- Handle reservations, respond to inquiries, and provide comprehensive information about our services.
- Address and resolve guest issues with utmost professionalism.
- Coordinate daily activities at the front desk to maintain smooth operations.
- Process payments and oversee billing with accuracy.
QUALIFICATIONS:
- Proven experience as a receptionist or similar role in the hospitality industry.
- Excellent communication skills in English and Sinhala.
- Proficient in using reservation management systems and standard office software.
- Strong organizational skills and the ability to multitask effectively.
- A friendly and professional demeanor, upholding The Bellwood Manor's commitment to outstanding guest service.
Join our distinguished team at The Bellwood Manor, where the selected candidate will receive a competitive salary and performance-based incentives for their commitment and skills.
Submit your resumé to: [email protected]
