Intrepid Team Lead - Product PERMANENT | FULL TIME | COLOMBO, SRI LANKA

Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel. More than 34 years later, we're proud to be the world's largest travel B Corp with more than 1000 small group trips in over 100 countries! We want to be the best travel company not just in the world, but for the world.
As the Team Lead of the Product team, you will be responsible for managing people, capacity, and processes, ensuring smooth team operations. You will motivate, train, and assess team members to maximize their potential. Your excellent communication skills will be crucial in updating the management on various metrics. As a primary contact person for all team members, you will be instrumental in communicating policies and concerns, while providing exceptional support to internal stakeholders.
Some of the essential experience you'll have include:
- Minimum 5 years' experience in administration/customer service functions, including minimum 2+ years' experience in a senior team leader or similar role.
- Excellent English communication skills
- Prior experience in project management and reporting
- Proficiency in multiple systems and programs (e.g., Excel)
- Degree in Management/Business Administration
- Good critical thinking, problem-solving, and time management skills
- Travel industry experience preferred

What it's like working for Intrepid:

Our people reflect the diversity of our customers & the communities we visit. Our global team is made up of 58 nationalities across 46 countries, & Intrepid recognizes that diversity makes us a stronger business so we encourage applications from people of all backgrounds!

Work Perks

Flexible work options such as work from home & work from anywhere 4 weeks a year! Experience Intrepid with a FREE trip every year, plus an extra week of leave to enjoy it! E-learning & professional development, with diverse global career opportunities.
Access to an Employee Assistance Program, a 24/7 service that offers counseling. Support causes important to you with 20 hours of volunteer leave every year.
CIMA Training Partner
Great Best Place Workplaces™. Certified MAY 2023-MAY 2024. Great Place To Work SRI LANKA 2023. With varying global benefits, flexibility & an incredible work culture, it's no wonder we've been awarded the honor of being a 'Great Place to Work!'

Apply Here

All applications must be submitted through our website above.