Education Consultant

Teaching / Academic / Library

About the Employer

Job Description

RANAR MIGRATION CENTER

YOUR TRUSTED PROFESSIONAL CONSULTANTS

EDUCATION CONSULTANT ROLE

Our business is growing and we are always on the lookout for like-minded team members who enjoy making a positive difference in people's lives and working in a fun and supportive work environment. We have opportunities and offer flexible working arrangements to ensure a positive work-life balance.

The Main Duties/Responsibilities:

  • To counsel and assist students to make best-informed decisions;
  • To develop and enhance the counselling services;
  • Follow up on student enquiry/application/acceptance;
  • Providing customer service to existing customers (including: answering basic inquiries, requesting documents etc.) and prospective customers (e.g. helping them book in consultations).
  • Preparing documents (e.g. document checklists, visa application forms, submission letters etc.)
  • Client case management (e.g. managing case notes and timelines)

Benefits and perks:

  • Flexible work hours that work around your lifestyle and commitments
  • Warm, supportive team with positive attitude
  • Lots of 1:1 and group training with experienced migration agents to deepen your knowledge and to put it into practice
  • Fast-growing company where there is a lot of room for career growth and advancement

Qualifications, skills and experience:

  • Previous education or migration related experience
  • Fluent English
  • Hold a Qualified Education Agent Counsellor (QEAC) license (If Applicable)

Essential Personal Traits:

  • Positive attitude
  • Professionalism
  • Good people skills and enjoys working with other people
  • Customer service experience
  • High attention to detail and accuracy
  • Ability to follow processes

Contact Information:

077 127 7786 | 011 755 0155

[email protected]

http://www.ranarmigration.com