Junior Executive - Customer Relations

Customer Service / Public Relations / Call Center

About the Employer

Job Description

Join hands with the market leader

Sadaharitha

SADAHARITHA GROUP OF COMPANIES

Sadaharitha Group, a diversified group of companies, mainly engaged in establishing, managing and marketing of sustainable commercial forestry investments, Exporting Fresh food items etc. with world class quality standards, and the leading commercial forestry conglomerate in Sri Lanka was founded in the year 2002. During its journey over last 20 years Sadaharitha took great strides towards its sustainable growth

The Group is looking for a dynamic individual who has the ability and skills to be a part of Sadaharitha Group.

Junior Executive - Customer Relations

Ideal Candidate should have:

  • Passed G C E A/L.
  • Excellent interpersonal/ Written and oral communication skills.
  • Fluent in English and Sinhala.
  • Ability to Speak in Tamil will be an added advantage.
  • Ability to use e-mail & communicate in writing is mandatory.
  • Computer literacy (MS Office Package) is compulsory.
  • Ability to work independently without constant supervision.
  • Minimum 01 year of experience in back-office function and experience in data entry.

Main Duties and responsibilities:

  • Welcome all customers and handle them in an effective manner.
  • Answering calls & queries of existing customers accurately and consistently.
  • Handling administration function of the branch as requested by HOD.
  • Prepare all reports and documents related to the branch.
  • Coordinate with service department in head office to make sure the smooth operation of the branch for day-to-day requirements.

An attractive remuneration package and allowances will be offered, to the ideal candidate, with an excellent career growth.

Please forward CV with details of two non-related referees within 10 days of this advertisement to the following address or email to [email protected] indicating the position applied for, in the subject line of the e-mail or in the top left corner of the envelope.

Human Resources Department, Sadaharitha Group of Companies,

No.6A, Alfred Place,

Colombo 03.