Senior Executive / Executive - Mice & Leisure Travels
About the Employer
Job Description
BRANDING
ASIA BEST EMPLOYER BRANDS
2023
We're recruiting for
ASIA'S BEST EMPLOYER
BRAND AWARDS
2022
ACORN GROUP
See the Possibilities,
Seize the Opportunities.
SENIOR EXECUTIVE / EXECUTIVE
MICE & LEISURE TRAVEL
Key Responsibilities:
- Understand the customer needs in terms of tours and deliver the services
- Identifying customer requirements and creating tailor-made packages to suit these requirements
- Cross-sell all products and services available
- Ensure Service Quality Levels are maintained among all customers
- Respond to customers' inquiries (Corporate/Leisure/Direct)
- Ensure that a wide range of tour packages are readily available for marketing, costing, and competitor analysis
- Communicate with overseas suppliers via e-mail/telephone
- Handle incentive and group travel
- Support the team by enhancing product knowledge of Coach tours and increase passenger numbers through sales visits to sub-agents & direct marketing
Candidate Profile:
- Minimum 03-04 years of experience in a similar job role
- Part Qualification of CIM
- Knowledge on GDS systems / online booking engines
- Qualification in IATA
- Sound existing customer base will be an added advantage
- Excellent communication and teamwork
ACORN
TRAVELS Inspiring Journeys
EMAIL YOUR RESUME [email protected]
Just like how an acorn grows into a mighty oak tree, we have embarked on a journey of growth to become a leader in the industries we operate. The core businesses of Acorn Group are Aviation, Destination Management, Travel Services, and Hotel & Villa Management. We also have diversified into Freight & Logistics, Business Management Services, and Education Management. Acorn Group has a regional footprint, operating in Sri Lanka, Maldives, Thailand, and UAE. We have partnerships with premier travel and aviation service providers to provide the best-in-class experiences for our customers.
As we expand our footprint regionally and move into new territories, our North Star is our commitment to curating seamless experiences for our clients, while leading the industry forward into a new and exciting age of travel.
