Customer Relations Officer - Airport Pickup Point
Customer Service / Public Relations / Call Center
About the Employer
Job Description
PickMe is the most successful local Tech Startup to date, funded by a consortium of local investors and IFC (a sister company of World Bank). As the front runner in the country's digital revolution, PickMe is shaping the future of mobility in Sri Lanka. Our technology is 100% homegrown, built by local engineering talent using world-class technology.
Customer Relation Officer- Airport PickUp Point
JOB RESPONSIBILITIES
- Attend BIA arrival passenger transport inquiries and arrange pickup point vehicles quickly and efficiently.
- Help passengers to load their luggage by providing quality and friendly customer service.
- Drive passengers from the Airport in a timely and professional manner.
- Guide and supervise BIA driver partners and make sure pickup point vehicles are available all the time.
- Maintain a smooth operation of the BIA Pickup Point.
- Improve and develop several pickups from the BIA PickUp point and help generate revenue for the company.
SKILLS AND COMPETENCIES
- Possess excellent communication and customer service skills.
- Speaking multiple languages will be an added advantage.
- Be able to follow instructions accurately.
- Be able to work independently as part of a team.
- Be punctual and reliable.
- Be able to work flexible hours on a shift basis.
Contact information: [email protected] | 0114 507 518 | No 309, Highlevel Road, Colombo 6 | PickMe
