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THE JOB

Accountable for entire regional network operational activities to ensure the achievement of regional KPIs while placing the optimized model in all aspects (cost efficiency / effectiveness of action).
Responsible to maintain, update and critically study regional network data (breakdowns / alarms / quality issues/customer issues) and provide solutions.
Plan and develop appropriate communication plan with all stakeholders to effective coordination and maintenance of issues.
Maintain an appropriate balance of effort between planned, preventative, performance, and emergency maintenance activities to establish the correct balance between risk, quality, and affordability.
Manage breakdown incidents, ensuring prompt recovery, build operational relationships, intervene on-site as needed.
Ensure optimized spare distribution among depots to achieve operational and service excellence.
Take necessary action to avoid repetition of faults by consulting Regional Manager (RM) and vendors as and when required.
Oversee regional operations, including on-call scheduling, preventive actions, and issue management.
Ensure all operational activities are in line with health and safety protocols and other compliance requirements.
Identify areas for improvement and cost reductions and establish cost-efficient process and methodologies to perform regional activities.
Lead and direct depot staff to deliver high level of performance by conducting periodic performance reviews.

THE PERSON

B.Sc. degree in Electronics & Telecommunications/ Electrical Engineering from a recognized university accredited by IESL
Excellent interpersonal skills. Specially in effective communication, time management, leading teams and managing multiple tasks simultaneously
Minimum 2 to 3 years work experience in Telecommunications/Electronics/Electrical will be an added advantage

If you possess the required attributes to perform the above-mentioned scope of work, e-mail your CV to [email protected] on or before 21 May 2024.

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