Junior Executive - Customer Service / Trainee - Customer Service

Customer Service / Public Relations / Call Center

About the Employer

Job Description

We're hiring! Transco Cargo (Pvt) Ltd is the Sri Lankan counterpart of the premier freight forwarding and turkey logistics provider, Transco Cargo Australia (Pvt) Ltd, with headquarters in Melbourne, Australia. We are currently looking to recruit highly motivated and result-oriented candidates for the following positions:

Junior Executive - Customer Service

  • A minimum of 2 years Experience in Freight Forwarding Field
  • Providing customer service and resolution to all client issues pertaining to delivery of the shipment
  • Monitoring shipments and updating key milestones
  • Keeping customers updated on their shipments, maintaining relationships
  • Follow up on the outstanding statements & query resolution
  • Fluent English knowledge & sound communication skills especially handling agents
  • Microsoft office proficiency at the highest level

Trainee - Customer Service

  • Self motivated with a positive attitude
  • Team working & multi-tasking
  • Fluent English knowledge & sound communication skills especially handling agents
  • Microsoft office proficiency at the highest level

If you are the right person to fulfill the above requirements, send your CV to us with the contact details of non-related referees to the following email address within 7 days of this advertisement:

Please submit your resume to: [email protected]

Transco™ CARGO - we love to deliver